Privacy Policy

Welcome to Luminei ("we," "us," or "our"). We develop and publish mobile games available on Google Play. This Privacy Policy explains how we collect, use, disclose, and protect your information when you play our games or use our services.

By downloading, installing, or using any Luminei game, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use our games.

This Privacy Policy applies to all games, applications, and services published under the Luminei name on Google Play, as well as our website at luminei.com. It covers all platforms and devices on which our games are available.

Information You Provide Directly

When you use our games, you may choose to provide:

• Username — a display name you create for your in-game profile
• Gender — optionally provided to support profile customization features within the game

We do not require your real name, email address, phone number, or any other personally identifying information to play our games.

Information Collected Automatically

When you use our games, certain information is collected automatically, including:

• Device information (device model, operating system version, unique device identifiers)
• Game data (scores, progress, achievements, in-game activity)
• Session information (time and duration of gameplay sessions)
• Crash reports and performance data
• IP address and general geographic region (country/region level)

Information from Third-Party Services

Our games integrate with the following third-party services, which may collect data independently:

• Google Play Services — for app distribution, in-app purchases, and authentication
• Google AdMob — for displaying advertisements within our games

These services are governed by their own privacy policies:

• Google Privacy Policy
• AdMob Privacy

We use the information we collect to:

• Operate, maintain, and improve our games and services
• Manage your in-game profile, scores, and progress
• Enable leaderboards, rankings, and competitive features
• Display personalized or contextual advertisements through AdMob
• Process in-app purchases through Google Play
• Respond to your support requests and bug reports submitted through luminei.com
• Detect and prevent cheating, fraud, or abuse
• Analyze gameplay data to balance game difficulty, rewards, and drop rates
• Comply with legal obligations

Our games display advertisements provided by Google AdMob. AdMob may use your device's advertising identifier (such as Android Advertising ID) and other information to serve interest-based (personalized) ads.

You can opt out of personalized advertising by adjusting your device settings:

Opting out of personalized ads does not remove ads from our games; it means you may see ads less relevant to your interests. AdMob's data practices are governed by the Google Privacy Policy.

All in-app purchases within our games are processed entirely by Google Play. We do not collect, store, or process your payment card information or billing details. All purchase transactions are subject to Google Play's Terms of Service and Privacy Policy.

We may receive transaction confirmations and purchase records from Google Play for the purpose of fulfilling your purchases within the game.

We operate game servers to support online features such as leaderboards, player rankings, item management, and game balance systems. Data stored on our servers includes:

• Your chosen username and gender (if provided)
• Game scores, progress, and achievements
• In-game item ownership and inventory
• Activity logs for anti-cheat and integrity purposes

Our servers are secured with industry-standard practices. Data is retained for as long as your account is active or as needed to operate our games. You may request deletion of your data by contacting us (see Section 16).

Our games are designed to be enjoyable by players of all ages, including children. We are committed to complying with applicable children's privacy laws, including the Children's Online Privacy Protection Act (COPPA) in the United States and similar regulations globally.

We do not knowingly collect personal information from children under the age of 13 (or the applicable age of digital consent in your country) beyond what is necessary to operate our games — such as a chosen username. We do not ask for or knowingly collect full names, email addresses, phone numbers, or precise location from children.

Advertising in our games is configured to comply with Google AdMob's family policies where applicable.

We do not sell your personal information. We may share your information only in the following limited circumstances:

• Service Providers — with trusted third-party providers (e.g., Google) who assist us in operating our games and services, under contractual obligations to protect your data
• Legal Requirements — when required by law, court order, or governmental authority
• Business Transfers — in connection with a merger, acquisition, or sale of assets, provided the acquiring party agrees to honor this Privacy Policy
• Protection of Rights — to protect the rights, property, or safety of Luminei, our players, or others

We retain your data for as long as your in-game account is active or as necessary to provide our services. You may request deletion of your account and associated data at any time by contacting us through luminei.com.

Certain aggregated, anonymized data (such as aggregate gameplay statistics) may be retained indefinitely for analytical purposes without identifying individual players.

We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, misuse, or alteration. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

If you become aware of any security issue or vulnerability related to our games or services, please report it to us through luminei.com.

Depending on your location, you may have the following rights regarding your personal data:

• Access — request a copy of the personal data we hold about you
• Correction — request correction of inaccurate data
• Deletion — request deletion of your personal data
• Objection — object to certain processing of your data
• Portability — request a portable copy of your data

To exercise any of these rights, please contact us through our support page at luminei.com. We will respond within a reasonable timeframe and in accordance with applicable law.

You may also control your device permissions (such as advertising ID) through your device settings at any time.

Our games are available globally. If you are located outside the Philippines, please be aware that your information may be transferred to and processed in the Philippines or other countries where our service providers operate. By using our games, you consent to this transfer and processing in accordance with this Privacy Policy.

We strive to comply with applicable data protection laws in the jurisdictions where we operate, including the EU General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable regulations.

Our games and website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to read their privacy policies before providing any personal information.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Effective Date" at the top of this page and may notify you through our games or website.

Your continued use of our games after any changes to this Privacy Policy constitutes your acceptance of the updated policy. We encourage you to review this policy periodically.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to us:

We will make every effort to respond to your inquiry in a timely and helpful manner.